Car Servicing & Repairs at Hertfordshire Vehicle Services in Welwyn Garden City

5 stars
I recently had a frustrating AdBlue issue on my pick up truck that four other companies couldn’t resolve despite multiple attempts. I was stuck and losing time to an engine shut down and was recommended to give HVS Ltd a call.
From the first phone call, they were fantastic—they listened carefully to my problem, understood the urgency, and managed to fit me in as an emergency case. Within just four hours, they had my vehicle diagnosed accurately and presented several practical solutions to fix it.
What really stood out was their excellent customer service. They kept me fully informed throughout the process with regular updates, which made a huge difference when my truck was off the road. It’s refreshing to find a company in this industry that still genuinely prioritises listening, clear communication and great customer service.
I’ve been thoroughly impressed with their expertise, professionalism, and efficiency. They handle both individual customers like me and larger fleet work, so they’re versatile too. I’ll definitely be returning for any future issues and can’t recommend HVS Ltd highly enough—5 stars aren’t enough!
If you’re dealing with diagnostics, AdBlue or DPF problems, do yourself a favour and call them first.